Availability and Delivery of Items

Subject to availability, we process your order(s) as soon as possible after your order has been accepted. We reserve the right to allow 1-2 business days processing time prior to your order being shipped, so please select a shipping option accordingly. If your order includes a product(s) which are not available from stock, we will contact you via email to give you the option of either waiting until the goods are available or canceling your order. Delivery charges are based on order value and delivery location, and are calculated during checkout.  Any duties, taxes, or brokerage services for orders whose destinations are outside the USA are the responsibility of the User. We cannot be held responsible for these extra costs, however we strive to make sure that your order is sent by the desired shipping carrier with appropriate customs information. Once delivered, we cannot accept any liability for losses or damages. If your order has been lost, damaged, stolen, or incorrectly delivered, please contact the shipping carrier with your tracking number before contacting us. If you have reason to believe the delivered order is missing due to theft, please contact your local police right away and file a report. This is extremely important when processing claims paperwork to replace your stolen goods. After contacting the shipping carrier, please contact us to let us know the situation and we will work with you to make sure the situation is resolved appropriately.